Testimonials
We have received unanimously positive feedback from federal managers and employees who have attended our classes:
"Great class and instructor is in the top 5% of the best instructors I've seen at the Census Bureau." Strategic Planning, June 29 - July 1, 2010. U.S. Census Bureau. |
| "Good materials and great to get people involved in discussions." "I liked the exercises and the open discussion. Instructor was very knowledgeable." "Well organized and presented." Performance Management at NEH: Strategies for Improving Productivity and Performance, June 9, 2010, National Endowment for the Humanities. |
| "Instructor's knowledge and stories of how the department linked the phases (and failed to link) was very insightful and kept the basis of the course grounded in reality." Strategic Planning, June 8-10, 2010, HQ Department of Energy. |
| "Course must be given annually and should be a requirement. "Would highly recommend anyone in management - new or not so new - to attend." "Awesome class. Very valuable." "Bring class back for all supervisors." "Excellent and engaging speaker." Labor Relations for Supervisors and Managers (Supervising Employees in Bargaining Units, May 4-5, 2010, U.S. Air Force Academy. |
| "Perfect workshop. Good for all participants. Great presenters." The Essentials of Labor Relations, April 22-23, 2010, GRA presenters at the SFLRP Annual Symposium, Arlington, VA. |
| "This is a very timely and beneficial course. It should be delivered to all DOE organizations, especially in HQS." "Recommend the course as a new hire course for all organizations." Strategic Planning, February 23-25, 2010, U.S. Department of Energy, Wasington, DC. |
| "Fantastic! Learned more than any previous course." "Great learning experience." "Real world knowledge and experience greatly enhanced course materials." Labor Relations for Supervisors and Managers, February 2-3, 2010, U.S. Army Corps of Engineers, Omaha |
| "The trainer was excellent!! Please bring him back any time we have this training." Managing in a Bargaining Unit Environment, October 21-22, 2009, D.C. Pretrial Services Agency. |
| "Excellent presentation and training. Keep instructor on retainer." Federal Section Bargaining, September 28-30, 2009, West Virginia National Guard, Charleston, WV. |
| "Instructor resonated with participants. Familiarity with DOE and its history added value. Personal experiences and expertise and course exercises allowed particpants to practice process steps." "Well organized material and good practical examples and exercises." "Excellent coverage - more than expected." Strategic Planning, September 15-17, 2009, Department of Energy, Oakridge, TN |
| "This course would increase an LER Specialists competence by 20-50% (even if they won't admit it)....We should contract with Don for region level training!...Excellent presentation - appropriate for all levels of experience." Labor Relations Workshop, August 25-26. 2009, Department of Homeland Security, Citizenship & Immigration Services, Denver, CO. |
| "Best course I have ever taken - exceeded my expectations." "Direct, to the point, necessary information for federal managers and supervisors." "Bob imparts exceptional knowledge and experience in a dynamic way - keeps students interested. A great class which all USACE supervisors should attend." "Great real world examples." "Wish I would have taken this class years ago." "I was able to take away many valuable tools - thank you." Labor Relations for U.S. Army Corps of Engineers Supervisors and Managers, July 7-9, 2009, Portland, OR |
| "Instructor did a superb job. The written examples were extremely helpful. The common mistakes people make was the most helpful. Group exercises were invaluable." NSPS SMART Objectives & Self Assessments Workshop, March 25 to June 17, 2009, Office of the Administrative Assistant to the Secretary of the Army, Arlington,VA. |
| "Nancy Segal was an HR supervisor in the government for many years which was immediately obvious. She is extremely knowledgeable and relates to the attendees as a fellow supervisor and savvy insider. She is very animated, has great stories to tell, and presents a huge amount of comlicated data in an understandable and entertaining fashion." "Everyone who spoke to me (the Education Services Representative) said they enjoyed her style, but more importantly they learned meaningful information. They are all interested in what they will learn during session 2." Human Resources for Supervisors and Managers, Veterans Affairs Medical Centers in Washington, Oregon, Idaho, February to September, 2009. |
| "Mr. Gilson was extremely knowledgable and his presentation skills were superb!!" "Content was extremely relevant to my job!!" "Great presentation. This should be an annual course requirement." "Lots of material presented in a straigh forward manner and of significant importance. Great job!" "The book with example issues and memos is very helpful. Fantastic course with a very knowledgable instructor." "Every supervisor must attend." "Thanks to top management for holding this informative course." Labor and Employee Relations for VAMC Supervisors and Managers, January 27-29, February 24-26, June 2-4 and July 14-16, 2009, Salisbury VA Medical Center, NC. |
| "Excellent course especially for new supervisors. Mr. Gilson made the course interactive and provided solutions that we can use when we return to our office." "The best Labor Relations course I have ever attended." "Gave me more confidence as a supervisor because I have more tools - more letters in my tool box." "Have to say, 'The best course I ever attended.'" Labor Relations for OSHA Supervisors and Managers, June 29-30, 2009, Boston, MA. |
| "I really enjoyed myself and would love to take any class where Claire is the instructor." Leadership Skills for Non-Supervisors, January 27-29, 2009, OPM Federal Investigative Service. |
| "Nancy was a very thorough instructor. She made sure that every base was covered. I think this should be a mandatory class for the Agency." "Instructor was very knowledgeable about the subject. She made the class very interesting and exciting." "The instructor was great! Very knowledgeable and excited about the topic." Effective Writing Skills, May 28, 2009, D.C. Pretrial Services Agency. |
| "This was some of the best training our managers have ever had. This is training they needed and it was well received. I have received nothing but positive feedback from the participants. I'm going to work through the process to see if we can get this course hosted locally again in 2009 or 2010." HR for Supervisors and Managers, December 15-18, 2008, FEMA Region X, Bothell, WA. |
| "Thank you! Superb class - very professional - I will recommend this course to other depot commanders." "Thoroughly enjoyed the class. I was disgruntled before I came, but realized the benefit after the first hour. I can use the same material in everyday supervision." Federal Sector Negotiations Training, December 8-11, 2008, Sierra Army Depot, Herlong, CA. |
| "Excellent course. Useful for every day functions." Legal Writing for Non-Lawyers, November 19-20, 2008, Washington, D.C. (open enrollment class) |
| "Instructor was knowledgeable and genuinely wanted to address our needs." The instructor was the strong part of the course." "The instructor (Claire Scott Miller) was worth the money. A true professional." Facilitation Training, September 10-11, 2008, Department of the Treasury, Bureau of the Public Debt, Parkersburg, WV. |
| "Great course. Highly recommend to anyone under NSPS." "The information was concise and easy to understand. The examples of self-assessments were enlightening." "Provided concrete method for writing the assessment that is easily applied yet incorporates all the necessary information needed by the pay panel." "Mr. Hermann willingly and completely answered all our questions. Good handouts!" "Great class. I'm glad I came." "Very relevant. Delivery very effective and engaging." Writing Your Self Assessment Under NSPS: How to Write Your Best Assessment, August 26-29, 2008, Presidio of Monterey, Defense Language Institute. |
| "Very worthwhile and useful. Fantastic course, most informative. Taught by most qualified subject expert. Well worth Agency cost. This course should be required for all managers, store level and above. It's strategic for the Agency." Conducting Federal Sector Negotiations, July 14-17, 2008, Defense Commissary Agency. |
| "Outstanding teaching/instructing techniques. Explained fully - no questions left unanswered. Great Job!" "Instructor very knowledgeable on subject. Course material very detailed." "Group role play at end of course was a fun and creative way of learning." Conducting a Performance Appraisal, May 21, 2008, Fort Leonard Wood, Missouri |
"Refreshing to consider new ways/perspective for writing 'tighter' with less words and getting the point across." "Talk on persuasive writing really helped me focus on my future writing." Legal Writing for Non-Lawyers, May 21-22, 2008, Washington, D.C. (open enrollment class) |
| "What a great learning experience! It was fun and enjoyable. The class was a very good learning tool that can be used in everyday life and your job." ISO 9001:2000 Internal Quality Auditor Training, April 15-17, 2008, FAA |
| "Great course! Exercises on point. Entire course was strong but I enjoyed the writing technique exercises. Don's personality was very engaging. He was open to comments, ideas and challenges" Legal Writing for Non-Lawyers, March 12-13, 2008, Washington, D.C. (open enrollment class) |
| "My thanks to the team...and a team you were...I have received much positive feedback already. Great job!" SMART Objective classes for National Nuclear Security Agency, February 2008 |
"Claire Scott-Miller was extremely organized while providing Effective Presentations training to employees at Fort Leonard Wood, Missouri. The content and process of the training was commendable. Thanks so much for the professional experience." Effective (and almost stress free) Presentations, February 11-13, 2008, Fort Leonard Wood, Missouri |
| "Excellent class and great instructor.....I learned more than I expected.....All Federal employees should attend this class......This class should be offered more often. Everyone should know this information." FERS Mid-Career Planning Seminar, January 16-17, 2008, Fort Leonard Wood, Missouri |
"The feedback received from many staff employees was 'overwhelmingly' positive and 'enlightening' for our folks. As a result, we will contact your staff to offer this course again." Human Resources for Supervisors and Managers, January 15-17, 2008, FEMA, Biloxi Region. |
| "Best training course I ever had with the government." Mid-Career Retirement Planning, November 14-15, 2007, Nuclear Regulatory Commission, Arlington, Texas |
"You are an excellent presenter in more ways than one. Your knowledge of all issues involving Human Resources is to be envied. Thank you for being there for our staff and I do hope that all supervisors will be able to attend your future training session." Human Resources for Supervisors and Managers, September 17-20, 2007, VA Northern California Health Care System |
"This was the best training I've received in my 33 years of Federal service. John's style of instruction was extremely conducive to adult learning. I have nothing but praise for his entire approach to training. We hope to bring him back some time next year to provide training to our Senior Leaders." Basic Mediation Training, August 6-10, 2007, Fort Leonard Wood, Missouri |
| "The retirement seminar with John Grobe was far more informative than any other retirement seminar that I have attended in the past." Retirement Seminar, August 2007, Railroad Retirement Board |
"Great examples and case studies; encourages interactive discussions; group presentations of class studies are very good; instructor is technically savvy and presents material in a meaningful manner......Recommend this course for all Government supervisors." EEO Basics for Supervisors and Managers, April 18-19, 2006, Soldier Systems Support Center, Natick Labs, Natick, MA |
"Mr. Walter was clearly an expert on EEO. He enjoys his role and it shows in his enthusiasm......Allows you to put in perspective situations you could face on the job." EEO Basics for Supervisors and Managers, April 4-5 and 6-7, 2006, Letterkenny Army Depot, New Cumberland, PA |
"I'm recommending this course to all the managers in my command." Resolving Employee Problems, March 30-31, 2004, Aberdeen Proving Ground, Maryland |
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"Thank you for this excellent program, you've given us confidence in a difficult and complex area." Negotiations Workshop, February 3-5, 2004, National Credit Union Administration, Alexandria, Virginia |
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"Best training I've ever attended." Employee Relations Training for Managers, February 17-18, 2004, Transportation Security Administration, New York City, NY |
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"Workshop interaction was wonderful. Communications and class participation was excellent." Employee Relations Workshop for Supervisors and Managers, 27-28 January, 2004, Defense Language Institute, Monterey, California |
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"This will save me time and improve my effectiveness as a manager. Great instruction." Labor Relations for Supervisors, 2- March, 2003, Defense Language Institute, Monterey, California |
| "Good effective course that will contribute to a better way of doing business." Interest Based Bargaining, 11-12 March, 2003, Fort Bliss, Texas |